Well to start off, we knew we were going to get to the hotel very late. Not to mention when we called front desk to inform them, they hung up on us 8 times!!!!! Requested a wake up call very first day so we could make sure my step dad was awake to enter the poker tournament. Housekeeping seemed to have cleaned every other room but for some reason not ours? There were no signs to put on doors to request service. ![]() We had to flag housekeepers just to get fresh towels. ![]() Housekeeping did not clean our room, take out trash, take towels, etc. We get to the hotel at 4:40 and our room was given away, so instead of a room with two beds we get a room with a king. We did so, and explained our situation and that we would be arriving between 4 am- 5 am and was assured that our room would be saved, as should be considering we held it with a credit card and knew we would be charged for that night. I work at a hotel, so I suggested we call and inform the front desk that we would be arriving and to please save our room. We were traveling 7 hours to stay for the weekend. ![]()
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